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Terms & Conditions

All products displayed on this website are available for purchase direct from Mark & Chappell

Certain products indicated 'Not for Sale in US or Canada' will not be shipped to these relevant territories

The price of the goods shall be the price listed on our website on the date of your order, inclusive of any VAT. All prices displayed on the website are quoted in UK Pounds Sterling and must be paid in full, including delivery charges. Whilst Mark & Chappell Ltd will try to ensure that prices on the website are accurate, we are not responsible for errors that may occur. If we discover any errors in the price of goods before we accept your order, we will notify you as soon as possible and give you the option to resubmit your order at the correct price or cancel the order. The price of all goods and services advertised are inclusive of any applicable taxes including VAT.

Acceptance Mark
Online Payment is made securely through the use of Paypal. For further information on PayPal, visit www.paypal.co.uk. Alternatively, call our Mail Order Helpline in the UK on +44 1582 583 303 where one of our Sales Personnel will be happy to assist you.

All prices are displayed excluding shipping costs. Shipping costs are dependent on the total order value.

Mark & Chappell Ltd liability for any injury, damage or loss, in particular consequential loss, arising from the use of any goods purchased via this website, or from the transaction itself, are hereby excluded. Any injury, damage or loss arising directly from the negligence of Mark & Chappell Ltd or any of its agents will be limited to a refund of the value of the goods purchased together with any shipping costs paid.

If, in the unlikely event, your goods arrive in a damaged condition or are defective, you must inform a member of our Mail Order team within 48 hours providing details of the nature of the defect or shortage. Failure to do so will deem that you have accepted the goods.

These terms shall be governed by and construed in accordance with UK law. Mark & Chappell Ltd is a company registered in England and Wales under number 2181619 whose registered office is First Floor, 5 Doolittle Yard, Froghall Road, Ampthill, Bedfordshire MK45 2NW, UK. VAT registration number GB 490 2484 41.

Nothing in these terms and conditions will reduce your statutory rights relating to faulty or misdescribed goods.

All images and logos identifying Mark & Chappell Ltd or third parties and their products and services are subject to copyright, design rights and trade marks of Mark & Chappell Ltd and/or third parties. Nothing contained in these terms shall be construed as conferring by implication or otherwise any licence or right to use any trademark, patent, design right or copyright of Mark & Chappell Ltd or any other third party.